Introducing GigMasters Buyer Protection
GigMasters Buyer Protection is a new program intended to showcase the many benefits of booking with GigMasters. It's also meant to put your clients at ease.
Actually, if you've booked with us before, you're already familiar Buyer Protection. You just don't know it yet!
The policies and practices behind Buyer Protection have been in place for some time, we just thought we should bring them all together under one program. Plus we put together this cool video:
What is GigMasters Buyer Protection?
Buyer Protection covers every booking made through GigMasters and is included in the cost of the 5% booking fee. It gives our clients, and our members, Accountability, Payment Security and Customer Support.
Accountability This refers to the peace of mind that comes with booking with GigMasters, a well-established and trusted company for the last 15 years. Clients also know that our performer ratings and feedback are all client-verified and that they’ll have a chance to leave feedback for you after the event. As you know, there are no phony reviews on GigMasters.
Payment Security Any deposits or balance payments made on GigMasters are covered by our Payment Guarantee. We also take great precaution in keeping all personal and financial information secure and private for you and your clients.
Customer Support Just like you, our clients get full access to our team of Customer Specialists. We’re here to help you both with any little detail that comes up along the way.
We encourage you to tell your clients all about GigMasters Buyer Protection. You can also learn more on our brand new Buyer Protection page.
As always, if you have any questions or concerns, please don't hesitate to contact us. We're happy to field any questions you or your clients may have.