Booking Gigs

Posted by GigMasters on March 10, 2010

Confirming a Booking

Once you hear from a client that you have been hired for their gig, it is time to confirm the booking through your GigMasters Control Panel. While clients also have a Control Panel where they can confirm the booking, you will want to familiarize yourself with the process so that you can be sure that you get credit for every booking. It is important to always remember to confirm every booking so that you are eligible to receive feedback, which will improve your GigMasters rating. Your clients will also appreciate your familiarity with our system, as they are more often than not first-time users.

To confirm a booking, please follow these steps:

  1. Log into your Control Panel.
  2. Select the 'leads' tab.
  3. Enter the Gig ID# into the 'Search by Gig ID number' box and click 'View.'
  4. Click the 'Book Now' button for the gig.
  5. Review the gig information.
  6. Click the 'Click here ONCE to complete booking' button

Once the gig is confirmed, GigMasters will charge your 5% booking fee ($20 minimum).

Generating a Contract

Because every GigMasters member has their own booking requirements, it is important that you are up front with your clients. Be sure to inform them of any and all conditions of your performance during the negotiation process. While it is not a requirement, we always recommend the use of a written contract when entering a booking agreement. Using a contract is the best way to ensure that all details are agreed upon by both sides, protecting both the client and performer from future disagreements.

Once a booking has occurred you will have the option of generating an online contract through GigMasters. You are under no obligation to use this contract. If you do chose to use it, it is your responsibility to get the contract to your client and make sure you receive a signed copy in return. This can be done by printing a copy or creating and emailing a pdf version.

It is also important to know that GigMasters is not able to enforce what it written in your performance contracts. If a disagreement occurs and you cannot reach an agreement with a client, you will have to use your local court system to resolve the dispute.

To create a GigMasters contract, please:

  1. Log into your Control Panel.
  2. Select the 'leads' tab.
  3. Enter the Gig ID# of the gig for which you wish to generate a contract.
  4. Click the 'Generate Contract' button under the 'Hired' column.
  5. You will be brought to a page where you will need to answer a series of questions relating to the booking.
  6. Read, revise and agree to the terms of use.
  7. Press the 'Save Contract' button.

Once saved, you'll have the ability to print or save the contract into a PDF file.

Familiarizing Yourself with the GigMasters Cancelation Policies

Our User Agreement was designed to protect GigMasters, our performers and our clients in a fair way. You are expected to honor all event obligations. At the same time, we understand that sometimes unforeseen circumstances do arise. For this reason it is important that you familiarize yourself with our cancelation policies ahead of time.

Our event cancelation procedures are listed in section 9.0 of our User Agreement and the basics are covered below:

Canceling a Booking - Always inform both your client and GigMasters as soon as possible whenever you have to cancel a booking. Once notified of a cancelation, GigMasters tries to help the client find a replacement. The sooner you let us know, the more likely we'll be able find one, preventing an unpleasant outcome.

Canceling a Booking More Than 14 Days Prior to an Event - If you are canceling an event more than 14 days prior to the event date, we will refund your booking fee and the client will not be able to leave feedback. You'll face no further action from GigMasters.

Cancelling a Booking within 14 Days of an Event - If you are canceling an event within 14 days of the event date GigMasters reserves the right to issue a 'No Show' penalty - meaning the GigMasters member who canceled will forfeit their booking fee and will remain eligible for client feedback. The member will also be eligible to receive a Warning, Strike or termination of their GigMasters membership.

Exceptions - If the client confirms the booking within 14 days of the event date, the member has 24 hours after the time of booking to notify GigMasters through email or phone that they are unavailable. After 24 hours the gig is considered booked and the member is expected to fulfill the agreement.

If the client confirms the booking within 14 days of the event date and the member notifies us of the cancelation more than 24 hours after the confirmation, the performer will fall into the same 'No Show' stipulation as above.

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